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How do I reset my oven/reset the play mode
Read more Read lessYou can repeat the play again and again. Please follow the instructions below.
- Ensure plush switch is to the ‘ON’ position and back to ‘Oven’ position.
- Place the plush back into the oven.
- Raise oven shelf up until it clicks into position.
- Store the toy dough in storage bad provided to extend life.
- Go back to bake.
Why is my platform not fully lowering?
Read more Read lessPlease ensure that you have removed all of the transit screws. Failure to remove these will prevent the platform from lowering.
Can I purchase refill packs?
Read more Read lessThere are no refill packs required for Cookeez Makery. Once you have made the dough, you can use this time and time again to create your character.
Why is my oven not ticking?
Read more Read lessAll electronics are housed within the plush toy, there are no electronics within the oven. For the plush to make the ticking sounds, ensure it has been re-set to reveal mode and placed inside the oven following steps 16, 17 and 18 from the instruction manual.
Why is my platform not fully lowering?
Read more Read lessPlease ensure that you have removed all of the transit screws. Failure to remove these will prevent the platform from lowering.
Plush has not appeared and the toy dough is still visible when you open the door.
Read more Read lessCheck transit screws are removed. See unboxing stage.
Toasty Treatz FAQs
How many plush characters are there?
Read more Read less6 scented plush characters including:
- Strudle Poodle,
- Panda Au Chocolate,
- Pan Kitty,
- Unicorn Tart,
- Pnutty & Jam Tiger
- Limited Edition Blueberry Bunny
How do you reveal the toy?
Read more Read lessFirst pop the bread into the toaster slot, then slide the toaster’s handle down. Now slide the handle back up to reveal the cutest Toasty Treatz surprise plush pet!
The plush toy is not revealing.
Read more Read lessEnsure that the toaster handle is pushed all the way down and pulled all the way up once the toast card is inserted into the slot. Please refer to the instruction manual for more information.